FAQs
What areas do you travel to?
We are based in Peoria, AZ 85381 and are open to travel all cities located in Maricopa County. We are also willing to travel to locations in other Arizona counties, however at least 3 weeks notice will be required so that we can plan accordingly.
There is no travel fee for locations that are within a 20 mile radius of 85381. For all locations that are located outside that 20 mile radius there is a travel fee of $1.50 per mile over the 20 miles, charged for each hostess needed for the party. So for example, if you are located 34 miles away from 85381 for a party with 2 hostesses, then you would be charged $42. If 3 hostesses would be needed for that same party, you would be charged $63.
What is your deposit and cancellation policy?
To hold the desired date and time of your event, a 20% deposit is required at the time of booking and is non-refundable. Your deposit will go toward the total cost of the event. Cancellations or rescheduling requests can be made up to 7 days prior to your party’s date. Your remaining balance will need to be paid in full 48 hours before your scheduled event. As a mama, I understand that things happen, and you may need to cancel your event after the remaining balance has been paid. While we cannot refund your money, we will be more than happy to work with you to reschedule your event for a later date and time.
When is the final headcount required?
The final headcount is required 48 hours prior to your event. You will receive automated email reminders as well as be contacted by our team to confirm final headcount 2 days before your event. Updates may need to be made to the final invoice depending on changes in final headcount.
What do I need to provide?
Our setup can take up a decent amount of space to allow everyone to sit comfortably and be in view of one another. If possible, please try to clear an 8x8 space for a party setup for 8 guests and an additional 4x6 space for picnic tables. We will do our best to work around the space you have available, but in order to keep on track with setup time please try to clear as much space as possible.
We will need access to warm water and a designated area to empty the pedicure and manicure bowls after use. Our hostesses will be providing entertainment; however, we do ask that there is a designated adult nearby to assist with any guests' needs that are outside of our services provided (i.e., taking a child to the toilet, managing a frustrated child's behaviors, providing refreshments to guests, etc.).
We require a waiver form to be completed for each minor attending the party. You will be provided a link to this waiver form upon confirming your party details, as well as locate the waiver form on our website under the "Booking" tab. Waiver forms will also be available the day of the event when we arrive. All guests must have a signed waiver before participating in the party. More details and information will be provided in our party contract sent to you at time of booking.
How long is set-up and clean-up time?
Set-up and clean-up times can vary depending on which package and services are being provided. At the time of booking we will confirm with you the estimated setup and cleanup time of your party package. We will also provide you an appointment booking confirmation with our estimated arrival time and estimated duration of the appointment, including estimated setup and breakdown times.
What measures do you take to keep services sanitary?
We use hospital-grade sanitization wipes to wipe down all furniture and surfaces. Disposable tub liners are used in our pedicure bowls. All pedicure and manicure bowls are washed and sanitized after use. Guests our provided a new spa headband and toe separator that they get to keep as a party favor. We use all disposable applicators for all our makeup products. For hairstyling services, combs, brushes, and hair accessories are sanitized in a salon grade disinfecting solution . Guests are provided new hair extensions in the makeover package that they get to keep as a party favor. All towels and garments are properly laundered before and after each party and all jewelry is wiped down with disinfectant.
Will spa and makeover services be provided by certified estheticians or cosmetologists?
No. Our services are for entertainment purposes only; therefore, we provide simple face masks for facial services and do not cut nails or cuticles. We also do not apply heat to hair, meaning we do not use any tools that could alter the integrity of a person's hair.
What forms of payment do you accept?
We accept all major credit cards and payment apps through our invoicing system. You may also pay us directly through Zelle, if preferred.
What services are available for boys?
We are happy to include boys in any of our packages. Please let us know beforehand so that we can provide more gender-neutral options for them, if preferred, to ensure they feel comfortable and considered. Boys are welcome to join in any spa services as well as makeover services. For boy makeovers we offer a gelled hairstyle with option of temporary color hair spray or wax, body tattoos and/or glitter tattoos, and optional face gems. We do offer dressup clothes that are boy-friendly for quite a few of our makeover themes. For more specific questions regarding our inclusivity; please send us an email or give us a call. We embrace everyone as they are.



