Cancellation Policy

We strive our best to work with you when rescheduling occurs, however, it is based upon availability. We must receive at least one week's notice to reschedule or cancel your party. If you need to cancel or reschedule your party for any reason we cannot refund your deposit, as we begin preparations for your party immediately upon booking your slot. We will gladly try to accommodate you to reschedule your party within 6 months from the original party date. There will be a $50.00 charge for a date-change request by the client. In cases of bad weather, serious illness, or other unforeseen emergencies for our hostesses, Shine Bright, Sis! reserves the right to reschedule your party and will provide a $50 credit towards the rescheduling of your event. Your deposit will be applied towards the cost of the new scheduled party. If you choose to cancel your party and not reschedule for whatever reason, a refund will not be issued. We do not offer refunds or credits for guests who do not show up on the day of the party.

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